As the primary liquidity manager, payments processor and trade association for our member credit unions in B.C. and Ontario, we provide financial products, investment banking services, payment processing solutions and direct banking services, as well as leadership and advocacy on behalf of the credit unions we represent.
MemberDirect® Services is a flexible outsourced direct banking solution, with four million users across Canada.
Beyond banking, our payment processing products fit any organization with the need for high-volume, multi-channel payment solutions.
Tap, snap and send
Watch how easy it is to deposit cheques using mobile devices
Credit unions are the first in Canada to offer remote deposit capture with Deposit AnywhereTM
clients coast to coast
direct banking users
transactions each year
years of experience

secure
member
We produce expert, timely and non-biased economic research on local, regional, national and international issues.
We track, dissect and summarize it all so you don't have to.
Our economists analyze everything from trade volumes and retail sales to interest rate forecasts and housing trends — and anything in between.
Be informed and stay competitive.
Credit unions are our passion. We know them up-and-down and inside-and-out.
Whether you're considering overhauling your brand, developing a campaign, selecting an agency, creating an RFP or simply want to brainstorm for promotional ideas, our one-stop creative marketing shop can help.
We develop vibrant campaigns with meaningful messages that audiences remember.
Introducing our ding free® ATM-locator app for Apple, BlackBerry, Google Android and Windows phones.
Bank with a credit union and you’ll get access to more than 2,400 surcharge-free ATMs across Canada.
Never get dinged again.
As a central financial facility, we are involved in all aspects of the financial services industry. Some facets of what we do are more visible than others, but all are equally important — and we wouldn’t be Central 1 without each and every one of them. Whether clients require general or case-specific solutions, we're committed to providing the best products and services on the market.
We're primarily responsible for the management of liquidity within the B.C. and Ontario credit union systems. By providing a variety of investment products in addition to a number of funding programs, credit unions are able to satisfy their inherent needs. Central 1 also provides foreign exchange and derivative products as well as custodial and securities trading services.
treasurysales@central1.com | 1.800.661.6813 ext. 8487
Credit unions can have all the perks of offering registered financial products and investment instruments, such as RRSPs, RESPs, RDSPs, LRIFs, term deposits and more, without the hassle of administering them. We take care of that.
financialservices@central1.com | 1.800.661.6813 ext. 5358
Today’s credit unions are increasingly complex entities that operate in an environment where financial regulations are always changing. Our clients remain current and ensure employees are following industry guidelines with our comprehensive packages of operational and regulatory support services.
manuals@central1.com | 1.800.661.6813 ext. 5984
Credit union members expect credit unions to keep their money safe. We help credit unions deliver on that expectation.
ask@crims.coop | 1.877.957.2746
Credit unions are all about people — they’re the ones who develop plans and execute deliverables. Our People Solutions department specializes in helping clients recruit and hire candidates and maintain employees with the right combination of skills and experience for each organization.
peoplesolutions@central1.com | 1.800.661.6813 ext. 5073
We know credit unions. We know what’s involved to run, merge and grow them. Put us to work on some of your toughest strategic and operational challenges.
rholmes@central1.com | 1.800.661.6813 ext. 6435
From our headquarters at the Credit Union Centre in Vancouver and offices in Toronto and Mississauga, we are the collective voice of our member credit unions. We represent a consumer-oriented, full-service retail financial network of more than 140 credit unions, holding more than $83 billion in assets and operating 870 branches, serving upwards of three million members.
We act on behalf of our member credit unions in B.C. and Ontario through our relationships with federal and provincial regulatory agencies, our ownership position in Credit Union Central of Canada and through our ties to other provincial centrals and affiliated organizations.
As an organization, we have nearly 600 employees and hold more than $14 billion in assets. In 2008, we became Central 1 when the provincial credit union centrals of British Columbia and Ontario combined.
We are proud to be a cooperative.
Did you know . . .
Credit unions were the first financial institutions to offer
debit card services and registered education plans?
|
Headquarters & B.C. Region |
Ontario Regional Office |
Toronto Office |
For current Central 1 payment clients: For current Central 1 direct banking clients:
paymentstream_support@central1.com memberdirect_support@central1.com
T 1.888.889.7878 F 1.855.772.9636