The Forge Digital Banking Platform has been essential in bringing Canadian financial institutions to the forefront of enhanced digital banking. One question clients frequently ask us is how to bring their new digital experience to market quickly, especially when they have several strategic priorities competing for their time and attention. With excitement building to debut their new brand, Pathwise Credit Union (Pathwise) found its answer by partnering with The Agency at Central 1 (The...

As new data from a Payments Canada study on trends during COVID-19 reveals some dramatic shifts in Canadians’ payment preferences since the pandemic took effect, here at Central 1 we’re committed to providing the digital and payments innovation our clients and members need to thrive in a post COVID-19 world. “Since physical distancing restrictions began at the end of February, we have seen a 45 per...

Like the majority of my Central 1 colleagues (and workforces right across the globe), I’ve spent the past eight weeks becoming accustomed to the ‘new normal’ brought about by the COVID-19 pandemic.  As I work from home, conduct media interviews from my living room with Moana playing in the background and prepare breakfast for my daughters while ruminating on this recession which is like no other, I remain hopeful for better days ahead.  The global COVID-19 pandemic...

As COVID-19 continues to present new challenges, I am encouraged to see how we are navigating this together as a community and continuing to support one another in innovative ways. Credit unions are some of the top financial institutions used by small businesses in Canada, with 97.9% of all Canadian businesses being classified as small businesses[1]. As many small businesses are facing significant economic challenges...