Gary Eaton brings knowledge, experience and skills derived from over two-decades in the RCMP and 17-years investigating and preventing financial crimes (fraud and money laundering) in the credit union system to his new role as Central 1’s Director, Risk Solutions Consulting. We sat down with him to discuss the implications of Canada’s Payments Modernization initiative on fraud and how Central 1 is working to alleviate...

Meet Lisa-  The Agency at Central 1’s Content Strategist. With an extensive background writing for finance and tech, we sat down to learn a little more about her and pick her brain about how to achieve truly compelling content:   Tell us a bit about how you got into writing and financial copywriting in particular?  I fell in love with writing because I love to read. As a kid, I pretty much read anything I could get my hands on. It kickstarted my fascination for things like narrative style, sentence structure, nuances of meaning in word choice. Around...

Reimagining your digital experience involves a lot of moving parts – technical evaluations, banking host communication accessibility audits and several other pieces that can begin to feel overwhelming when paired with day-to-day operations and concurrent initiatives. Finding a partner who can take some of that weight off your shoulders will be invaluable as you begin your project, ensuring you can focus your attention where it’s...

One of the only real constants in life is change. We don’t have to look very far into 2020 to see how true this is: digital transformation, remote and hybrid leadership, workforce changes and diversity, equity and inclusion. As we learn to evolve and change in this new environment, it’s becoming more important for companies to understand how to effectively implement change across your organization.  Why is change management important to organizations?  I’ve listed some workplace changes below, but...