More than ever before, consumers are looking toward their financial institution to deliver easy-to-use online banking so they can achieve their day-to-day banking needs. Services need to be straightforward and reliable; technologically advanced and available around the clock.
MemberDirect Online Services delivers advanced self-service features that allow financial institutions to meet their customers' transactional needs and remain competitive in the financial services marketplace.
It's no surprise that research has shown that customers who bank online also interact with you more often. In fact, they log into their accounts an average of nine to 10 times per month. With MemberDirect they can enjoy a range of services and features including:
Customers may be accessing online banking more than ever for their day-to-day transaction needs, but are they missing out on your key sales and marketing messages?
MemberDirect Integrated Services combines the best of both worlds by creating a seamless online experience for your customers. Along with the full complement of MemberDirect banking features, MemberDirect Integrated Services offers a full website (which can easily be branded with your financial institution's look) that includes an integrated login from your home page or any page on your website. Plus it can integrate with your back-office systems, providing channel transparency for your customers.
Your customers will enjoy the functionality of online banking, complemented by an enhanced user experience. And you'll be able to capitalize on the benefits of a fully customizable website that offers sales and marketing opportunities, among other features, like a self-service content management tool, financial calculators, pre-populated forms, detailed web analytics tools and even online voting for your board of directors.
MemberDirect Integrated Services helps you build better relationships with your customers, while keeping staff, operating and capital costs in check.
Looking to maximize member participation in your Board of Directors' elections? Members expect convenience and less paperwork. Working seamlessly with MemberDirect® Integrated Services, the Online Voting feature provides members the ability to vote in elections without ever having to leave your website.
In today's wired world, security is critical, and we've increased online authentication for a more secure logon, giving your customers added peace of mind. By using images and security questions, customers are provided with an added layer of security so they can bank online safely and confidently.
® Trade-marks of INTERAC Inc. Used under license.
Central 1 Technology and Payment Services