Today, as consumers increasingly rely on mobile phones for personal and business use, mobile banking is becoming a standard offering amongst financial institutions. Whether your customers own the latest feature-packed smartphone or still use their first Nokia from 1997, MemberDirect® Mobile Services lets your customers manage their accounts on the go — wherever they are.
MemberDirect® Mobile Services is just another example of how Central 1 is thinking forward so you can focus on operating your core business.
The latest evolution in mobile banking, the MemberDirect Mobile App, is ideal for financial institutions who want to increase their customer engagement, particularly with young adult customers and small business clients.
Designed specifically for the iPhone, MemberDirect Mobile App combines the security, features and convenience of mobile banking with the unparalleled usability and simplicity users have come to expect from iPhone apps. Now your customers can stay on top of their accounts and transactions and perform their daily banking all on a platform they know, trust and use every day. Find out more
Central 1 was the first to launch INTERAC® e-Transfer for mobile with Prospera Credit Union in November 2010.
INTERAC e-Transfer, previously INTERAC Email Money Transfer (EMT), allows users to send or receive money almost instantaneously from their mobile phone or desktop, either using a mobile phone number or email address. It is a new way for people to exchange money quickly, easily and securely, whether they want to transfer a few dollars or a thousand dollars. Find out more
Feature-rich and simple to use, MemberDirect® Mobile Services for the Mobile Web is a web-based interface optimized for smaller screens. It works on any smartphone desktop-class browser and ensures a superior user experience for those wanting to manage banking on their mobile phone. It has the same high level of security and functionality offered by regular online banking and does not require downloading or installing any applications.
Another "first" in financial services for Central 1, MemberDirect® Mobile Services for SMS allows customers to keep in touch with their account balances and recent transactions via any mobile phone that supports SMS. Users simply set-up Mobile Services for SMS via a self-serve interface in MemberDirect® Online Banking to manage the accounts they want to access with their mobile phone. Receiving information on their chosen accounts in real-time-anytime is as simple as texting a few commands.
MemberDirect® Alerts allows customers to receive notifications via text message or email about their account activity, including balance, payment, loan and investment alerts, as well as security and activity alerts — important features for customers wanting to guard against fraudulent activities.
Improve your relationship with your customers, enabling them to transact anywhere, any time.
By providing real-time access to account information on a mobile phone, you are improving your service and adding value to your customers. It positions your institution as an advocate for your customer by supplying high-value banking features to manage their finances on their mobile phone.
This innovative service puts you at the forefront of the market, providing another touch-point with your customers and reinforcing your brand.
This service can help retain and attract customers by providing them a current, in-demand service, and helps prevent them from switching to another institution that appears to offer more innovative services.
Central 1 Technology and Payment Services