As the primary liquidity manager, payments processor and trade association for our member credit unions in B.C. and Ontario, we provide financial products, payment processing solutions and direct banking services, as well as leadership and advocacy on behalf of the credit unions we represent.
We produce expert, timely and non-biased economic research on local, regional, national and international issues.
We track, dissect and summarize it all so you don't have to.
Our economists analyze everything from trade volumes and retail sales to interest rate forecasts and housing trends — and anything in between.
Be informed and stay competitive.
December 8, 2017
MemberDirect® Services is a flexible outsourced direct banking solution, with four million users across Canada.
Beyond banking, our payment processing products fit any organization with the need for high-volume, multi-channel payment solutions.
clients coast to coast
direct banking users
transactions each year
years of experience
Credit unions are our passion. We know them up-and-down and inside-and-out.
Whether you're considering overhauling your brand, developing a campaign, selecting an agency, creating an RFP or simply want to brainstorm for promotional ideas, our one-stop creative marketing shop can help.
We develop vibrant campaigns with meaningful messages that audiences remember.
Introducing our ding free® ATM-locator app for Apple, BlackBerry, Google Android and Windows phones.
Bank with a credit union and you’ll get access to more than 2,400 surcharge-free ATMs across Canada.
Never get dinged again.
As a central financial facility, we are involved in all aspects of the financial services industry. Some facets of what we do are more visible than others, but all are equally important — and we wouldn’t be Central 1 without each and every one of them. Whether clients require general or case-specific solutions, we're committed to providing the best products and services on the market.
We support credit unions in delivering compliant financial services to their members through the Operation Manual Program. We design customizable core financial products and contract templates that have been legally reviewed and meet regulatory requirements.
email@example.com | 1.800.661.6813
We provide credit unions with proactive compliance, fraud prevention and insurance services to prevent potential threats to credit unions, reduce losses and safeguard members. We also administer specialized insurance programs for Central 1’s insurance company CUPP Services and for Stabilization Central Credit Union. Finally, we deliver a wide range of anti-money laundering and enterprise risk management solutions.
firstname.lastname@example.org | 1.800.661.6813
We are a strategic business partner leveraging human resources (HR) expertise, system knowledge and a commitment to shared values and collaborative principles. We focus solely on credit unions, enabling us to be trusted experts serving credit unions of all sizes. We draw on our nationwide relationships and databases to facilitate knowledge-sharing and collaboration. This gives us a unique ability to translate best practices and trends into relevant strategies for building talent and driving organizational performance.
email@example.com | 1.800.661.6813
We are a consultative partner leveraging deep subject matter expertise in financial services and industry trends. Our unique position at Central 1 allow us to deliver holistic solutions tailored to the credit unions needs, including strategic planning, operational efficiencies, channel delivery models and shared service collaboration. We provide relevant insights and support for making business strategies actionable.
firstname.lastname@example.org | 1.800.661.6813
From our headquarters at the Credit Union Centre in Vancouver and offices in Toronto and Mississauga, we are the collective voice of our member credit unions. We represent a consumer-oriented, full-service retail financial network of 127 credit unions, holding more than $92 billion in assets and operating 872 branches, serving upwards of 3.2 million members.
We act on behalf of our member credit unions in B.C. and Ontario through our relationships with federal and provincial regulatory agencies, our ownership position in Credit Union Central of Canada and through our ties to other provincial centrals and affiliated organizations.
As an organization, we have over 600 employees and hold $18 billion in assets. In 2008, we became Central 1 when the provincial credit union centrals of British Columbia and Ontario combined.
Read the Member Guide to Products and Services for more information.
We are proud to be a cooperative.
B.C. Regional Office
Central 1 Credit Union
Ontario Regional Office
Central 1 Credit Union
Central 1 Credit Union
T 1.888.889.7878 F 1.855.772.9636