MemberDirect® Online Services

MemberDirect Online Services is a secure and reliable online banking solution that is designed for the self-service transaction needs of your retail and business customers. Through MemberDirect Online Services, more than four million customers already have access to:

  • Account summary, transaction details and electronic statements
  • Immediate, future-dated and recurring bill payments
  • Cheque imaging
  • Seamless integration with multiple providers

Central 1 has fully integrated personal financial management tools into an online banking platform. Your customers can track their spending, set budgets and see their full financial picture by linking accounts from thousands of other financial institutions across North America — all without having to leave online banking or open a separate web browser tab.

Our personal financial management tools allow your financial institution to gain greater insight into your customers’ overall finances and use that information to deepen relationships and build new business.


Important spending and budget information is shown on the account summary page.


Customers can see all their spending at once or easily drill down to specific transactions.


Budgets make it simple for customers to stay on top of their spending.

Through a suite of optional products that seamlessly integrate with MemberDirect Online Services, financial institutions can increase transaction activity and customer engagement.

Additional products

  • Interac® e-Transfer provides a convenient way for customers to transfer money directly to anyone with a Canadian bank account with only an email address or phone number. Find out more.
  • Me-to-Me Transfer gives customers an easy way to link external accounts to make transfers through a single online banking website. Find out more.
  • e-Documents lets customers receive financial and marketing material online. Find out more.
  • e-Statements provide customers with a way to view their statements online. Find out more.
  • epost™ lets customers view and pay bills – all in the same place. Find out more.
  • AccountPlus lets customers display products held with strategic partners. Find out more.
  • Increased Authentication provides extra layers of security for online banking. Find out more.
  • Self-Serve Login Features lets customers set and reset Personal Access Codes without visiting a branch. Find out more.
  • CRA Payments – Business Taxes allows business clients to remit federal taxes online. Find out more.

Transform your banking website into a powerful marketing and sales tool

MemberDirect Integrated Services is a fully customizable online banking website that offers powerful marketing and cross-selling features that seamlessly integrates with MemberDirect Online Services.

Visit MemberDirect Integrated Services


A sophisticated, seamless and secure online banking solution