MemberDirect® Increased Authentication

Financial institutions can protect their customers from phishing and fraudulent activity by providing two additional layers of login security with MemberDirect Increased Authentication.

In addition to entering a Personal Access Code, your customers must verify a self-selected image and corresponding phrase before they can log in to their online banking sites. To ensure that customers’ financial information is protected and secure, MemberDirect Increased Authentication activates every time your customers log in to their online banking.

Key benefits

  • Multiple login layers enhance customer security
  • Enhanced security relies on customer-selected images and phrases
  • Access to online banking automatically locks after a series of incorrect login attempts


Protect customers from fraudulent activity with robust security measures