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Central 1 and ClickSWITCH partnership provides credit unions with a powerful account-switching tool

New digital banking tool makes changing financial institutions fast and simple

VANCOUVER, British Columbia — Central 1 Credit Union (Central 1) has signed an exclusive agreement with ClickSWITCH that gives credit union customers the ability to move their recurring payments and deposits from one financial institution to another with just a few clicks of a button.

Integrated into the MemberDirect® Services and PaymentStream™ Direct platforms, ClickSWITCH automates and streamlines the switching process, making it easy for new and existing account holders to consolidate their banking products and services with one financial institution.

“It’s a major hassle for consumers to move their pre-authorized credits and debits. The integration of ClickSWITCH into our online banking platform makes the experience painless,” said Kelly West, AVP Product Management at Central 1. “We chose to partner with ClickSWITCH because they understood the importance of a seamless user experience.”

“We are confident that Central 1 is the perfect partner for ClickSWITCH as we continue to grow in the Canadian market,” said Cale Johnston, CEO, ClickSWITCH. “I’m thrilled that Central 1’s credit union clients now have access to our fast and easy switch solution, which will provide great benefits to both financial institutions and their members.”

This news follows the October 4 announcement of Central 1’s fully integrated member origination solution, Open Anywhere™, which enables prospective members to open and fund new accounts online in minutes, using their mobile phone, tablet or desktop.

“Open Anywhere allows credit unions to acquire new members anytime, anywhere,” said Margarita Lurye, Senior Product Manager of Consumer Online Banking at Central 1. “The addition of ClickSWITCH makes it a very powerful onboarding tool that provides credit unions a great opportunity to deepen relationships with members.”

About Central 1

With offices in Vancouver, Mississauga and Toronto, Central 1 holds on balance sheet approximately $15.7 billion in assets. We provide wholesale financial products, trust services, payment processing solutions and direct banking services to almost 300 credit unions and institutional clients from coast to coast.

In addition, Central 1 is the primary liquidity manager, payments provider and trade association for our 42 member credit unions in B.C. and 72 Ontario member credit unions. Our members represent a consumer-oriented, full-service retail financial system that collectively serves 3.3 million members and holds more than $112 billion in assets. For more information, visit

About ClickSWITCH

ClickSWITCH™ is a unique account holder acquisition technology for financial institutions that simplifies the process of bringing new account holders onboard by quickly, safely and efficiently switching their recurring payments from their old accounts to new ones. Based in Minneapolis, MN, the company's industry-leading solutions help clients to increase account holder acquisition and activation rates, engage during onboarding, and cross-sell products to capture full profit potential. ClickSWITCH is a technology leader delivering world-class solutions to financial institutions of all sizes. To learn more, visit


Art Chamberlain
Media Relations Manager
Central 1 Credit Union
T 905.282.8534 or 1.800.661.6813 ext. 8534

Lindsey Johnston
Chief Marketing Officer
T 651.587.7982