/ Strategy / Branding / Design / Production / Copywriting / Events / Media Planning / Social Media Strategy / Content planning and creation / Video & Photography / Websites
/With unparalleled understanding of Forge, we have the unique expertise to take your digital customer experience to the next level.
And it’s also handy that we’re just one floor away from the team developing Forge.
Our experts can help you with:
- Content Strategy
- SEO-Focused Copywriting
- Visual Creative & Production
- Page & UX Design
- Usability & Heuristics Testing
- Accessibility Reviews
- Talent management, Compensation, Organizational design, Executive and Board effectiveness
- Surveys and research in:
- Compensation, benefits and employment practices
- Employee engagement and job fit assessments
- Board governance and directors’ remuneration
2019 Canadian Credit Union Board Governance & Directors’ Remuneration Report
Every two years, Central 1 People Solutions surveys Canadian credit unions about their board governance and directors’ remuneration practices. The result is a comprehensive report of data and insights that you can use for board-related decisions.
The 2019 report is available now.
/All your bespoke research needs at your fingertips
Work with a team of industry experts who live and breathe the Canadian financial services landscape. Get one-on-one consulting to gain intel on the competition or develop a localized strategy to create new service offerings.
/Annual Research Package
Stand on the shoulders of giants with our collection of over 175 publications, all designed with your credit union in mind. The Annual Research Package is the perfect resource to drive decision-making on new products and promotions, social media strategies, deposit rates, and more.
First, we start with the basics: prescribed filing services for large cash and wire transactions, a risk and compliance regime, suspicious transaction services, and bi-annual effectiveness reviews mandated by Fintrac. Once we help you put those in place, your Compliance Officers will be freed up to move onto the challenges of upcoming regulatory requirements. And there will be many.
The key to defeating fraud is to act fast and on good information. Central 1’s Fraud Solutions does just that, preventing losses nationally. We act as the liaison between Interac®, our online banking platform and financial institutions like yours to detect, alert, report and stop unusual online transactions. We also prevent attacks on the debit card/ATM system by monitoring transactions with a smart, rules-based system that works in the background.
Our Fraud Solutions team is everywhere, working on everything with a nationwide 24/7/365 loss prevention presence. We collect, analyze, and disseminate fraud intelligence from a variety of sources such as INTERAC®, RSA, CCIRC, law enforcement and other financial institutions to ensure the security of your debit and online banking transactions.
We take risks to your FI very seriously. That’s why Central 1 provides access to the kinds of insurance your business needs to fully protect itself. General, property, errors & omissions, and much more. Enjoy the kinds of high policy limits only Central 1 can negotiate because of its size and because we have you, and so many businesses like yours, as policy holders.
/Westoba Credit Union