Home  /  digital

Tag: digital

Central 1 Unveils Latest Digital Banking Experience on Forge Digital Banking Platform with First West Credit Union  

Posted on
VANCOUVER, BC, November 18, 2021 – Central 1 is pleased to announce the successful launch of the latest versions of Online Banking, Mobile App and Small Business on the Forge Digital Banking Platform. Achieved with First West Credit Union across all of its regional brands: Envision Financial, Valley First, Island Savings and Enderby & District Financial, these milestones further position the platform as a leading digital solution for financial...

Central 1 and Fiserv to deliver state-of-the-art payments processing capabilities in Canada

Posted on
VANCOUVER, B.C., September 14, 2021 – Central 1 Credit Union (Central 1), one of the largest payments processors for Canadian financial institutions, today announced it has selected Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, as its strategic partner for delivering state-of-the-art payments processing capabilities for the Canadian market. Central 1 is an integral member of...

Central 1, Vancity and First West credit unions partner to launch enhanced Interac e-Transfer® instant digital payments

Posted on
VANCOUVER, B.C., September 8, 2021 – Central 1 Credit Union (Central 1), one of the largest payments processors for Canadian financial institutions and government organizations and payments partner of choice for emerging fintechs, in collaboration with Vancity and First West credit unions has successfully launched the first phase of Interac e-Transfer® for Business. The solution is an enhancement to the existing Interac e-Transfer service that enables the receipt of real-time, account number routed and data-rich transactions.   Vancity and First West Credit Union are...

Interac e-Transfer transactions: Central 1 sees busiest ever end of month period

Posted on
Central 1 has experienced its busiest ever end-of-month period for Interac e-Transfer® transaction processing as Canadians increasingly choose digital payment options during the ongoing COVID-19 pandemic. During the most recent end of month period, Central 1 processed 1.8 million Interac e-Transfer transactions on behalf of Canadian credit unions and other financial institutions, totalling almost $760 million. This achievement demonstrates not only...

Coming Together as One to Support Small Businesses with the CEBA Application Form and Processes

Posted on
As COVID-19 continues to present new challenges, I am encouraged to see how we are navigating this together as a community and continuing to support one another in innovative ways. Credit unions are some of the top financial institutions used by small businesses in Canada, with 97.9% of all Canadian businesses being classified as small businesses[1]. As many small businesses...

Five ways to increase your mobile app rating

Posted on
Almost 80 per cent of Canadians are now using online and mobile for their banking transactions and 19 per cent have reported being “not at all satisfied” with their banking apps, according to the Canadian Banker’s Association ‘How Canadian’s Bank’ survey (March 2019). As digital banking becomes more prevalent, customer reviews on the App Store and Play Store – and how we respond to them – are...

The stats show credit unions want to digitally transform to attract tech-savvy customers

Posted on
Credit unions have the opportunity to attract customers who don’t necessarily feel at home with their bank provider (think small business owners, freelancers, or millennials who – according to reports such as the Forbes’ Consumer Technographics® data – are actively considering company values and social responsibility when making a purchase.) We’ve kept this in mind as we created our new digital banking platform (called Forge), which will keep credit unions constantly on...

Forging a new path in Digital Banking Experiences

Posted on
In 2019, we celebrated many milestones for Central 1, our champions, clients and the Forge tribe. For those of you who don’t know, the Forge slogan is “digital banking re-invented”, and we finally saw this come to life last year. By the summer of 2019, we launched all three Forge Retail products into market - the public website, mobile banking...