At Central 1, protecting your information is one of our highest priorities. That’s why we’ve built our security program around the ISO/IEC 27001 standard — the leading international framework for managing information security risk.
We first became certified to ISO/IEC 27001 in 2008, making us the first financial institution in Canada to achieve this milestone. Since then, we’ve maintained and strengthened our security practices year after year. Today, we’re proud to align with the updated 2022 version of the standard, which reflects the latest global best practices for managing cyber risk and safeguarding data.
This certification gives you independent assurance that our approach to information security is structured, well-governed, and continuously improving. It confirms that we have the right policies, systems, and people in place to identify risks, protect information, and respond quickly to incidents — across every part of our organization.
The updated ISO/IEC 27001:2022 standard focuses on four main areas of protection:
- Organizational controls – How we manage information security day-to-day, including oversight, risk management, supplier controls, and business continuity planning.
- People controls – Ensuring our employees and contractors understand their responsibilities and receive regular training on how to protect data and systems.
- Physical controls – Safeguarding the buildings, equipment, and facilities where your information might be processed or stored.
- Technological controls – Using modern tools and processes like encryption, access controls, system hardening, and monitoring to keep your information secure.
To maintain this certification, we undergo independent audits every year by an accredited certification body. These audits help confirm that our Information Security Management System (ISMS) is operating effectively and keeping pace with today’s evolving threat landscape.
Security is not just a checkbox — it’s a core part of how we operate. We’re committed to earning and keeping your trust through transparency, accountability, and continuous improvement.
Contact
Corporate Information Security Officer
Central 1 Credit Union
T 1 800 661 6813
E security@central1.com