Digital Banking

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Central 1 and Intellect Design Arena Ltd. conclude operating partnership transaction

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Digital banking operations transferred as of March 3, 2025 Vancouver, B.C. and Toronto, ON – Central 1 Credit Union (Central 1) and Intellect Design Arena Ltd. (Intellect) today announced the completion of all necessary closing activities for the operating partnership agreement in which Intellect will assume responsibility for Central 1’s digital banking operations. Effective March 3, 2025, operation of Central 1’s...

Central 1 announces the transfer of digital banking operations to Intellect Design Arena Ltd.

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Vancouver, B.C. and Toronto, ON – Central 1 Credit Union (Central 1) and Intellect Design Arena Ltd. (Intellect) today announced the signing of an agreement in which Intellect will assume responsibility for Central 1’s digital banking operations, following Central 1’s decision to wind down its digital banking offerings, announced in October 2024. Under the agreement, Central 1’s Forge, MemberDirect, public website...

Central 1 concludes digital banking review

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Vancouver, B.C., October 22, 2024 – Central 1 Credit Union (Central 1) today announced its intention to wind down its digital banking business and transition clients to one or more alternative digital banking providers. Central 1’s digital banking business provides online and mobile banking applications to credit unions and other financial institutions. The decision follows a comprehensive strategic review of this...

Stride Credit Union: conversational banking innovation elevates member experience on Central 1’s Community

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Central 1’s Community platform serves as an innovative hub to foster collaboration among credit unions, fintechs and other financial institutions. Each month, we deploy new digital solutions while facilitating the development and implementation of custom features. Stride Credit Union recently deployed their engagement platform with Unblu, an award-winning provider of conversational banking solutions leveraging the Community platform. With over 19,000...

Central 1 partners with Flinks to introduce open banking functionality to its credit union members and financial institution clients

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Vancouver, B.C./Toronto, On, January 24, 2024 – Central 1 — a leading financial services provider to Canada’s credit unions and financial institutions — is pleased to announce a strategic partnership with Flinks, Canada’s leader in the open, consent-based exchange of financial data. Through this partnership, Central 1 is taking an important step in enabling open banking opportunities and optionality in...

Payments Modernization in Action: Supporting Emergency Payments in B.C.

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Central 1 is pleased to recognize the Province of BC’s (the Province) recent announcement about the availability of Interac e-Transfer as part of its upgrades to Emergency Support Services (ESS). The achievement demonstrates the benefits of leveraging modernized payments to support Canadians’ increasing demand for digitally enabled payment choices. As a financial institution headquartered in Vancouver, B.C., Central 1 knows...

Central 1 Gains Momentum with Forge 2.0 Adoption

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VANCOUVER, B.C., December 17, 2021 – Central 1 continues to build momentum with its Forge 2.0 digital banking solution, including recent launches with BC-based Coastal Community Credit Union and Ontario’s Kindred Credit Union. These implementations now bring Forge 2.0 to 117 committed clients as of today.  “The importance of delivering modern and seamless digital banking experiences to Canadians is greater than ever, and...

Central 1 Unveils Latest Digital Banking Experience on Forge Digital Banking Platform with First West Credit Union  

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VANCOUVER, BC, November 18, 2021 – Central 1 is pleased to announce the successful launch of the latest versions of Online Banking, Mobile App and Small Business on the Forge Digital Banking Platform. Achieved with First West Credit Union across all of its regional brands: Envision Financial, Valley First, Island Savings and Enderby & District Financial, these milestones further position the platform as a leading digital solution for financial...

Central 1 Announces Change in Digital & Payments Leadership

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Vancouver, B.C., October 6, 2021 – Today, Central 1 announced that Arvind Sharma will be moving on from his role as Chief Digital and Payments Officer. Effective upon his departure, Mark Derraugh has been appointed Interim Chief Payments and Digital Banking Platforms & Experiences (DBPX) Officer. “Over the last three years, Arvind has led several key initiatives including Payments Modernization...

Central 1 and Fiserv to deliver state-of-the-art payments processing capabilities in Canada

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VANCOUVER, B.C., September 14, 2021 – Central 1 Credit Union (Central 1), one of the largest payments processors for Canadian financial institutions, today announced it has selected Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, as its strategic partner for delivering state-of-the-art payments processing capabilities for the Canadian market. Central 1 is an integral member of...